Jobs at GOPA Luxembourg




User Support Assistants (Multiple Openings)

Upcoming opportunities include short-term support missions on-site in Luxembourg and the EU.

Our Offer

  • We are located in Luxembourg which is one of the vibrant hearts of Europe
  • You will be part of exciting developments in the field of statistics and data science
  • You will work in teams comprising of internal and external experts
  • We offer a dynamic working environment which is giving priority to team work
  • The opportunity to share knowledge and to further develop own competencies 
  • Multi-cultural team environment, different nationalities, English being the official language

Your tasks

  • addressing user inquiries in English and French via a platform, email, and phone,
  • contributing to and updating a knowledgebase.
  • conducting online training courses, managing logistics, complying with data protection laws, and providing feedback
  • enhancement of user support pages, provision of analytics, and feedback, as well as participating in testing.

Your Qualifications

  • A university degree (minimum three years studies) in fields such as Economics, Finance, or Statistics. (Proven experience of three years in user support activities on statistics can be considered as equivalent.)
  • A minimum of three years’ experience in dealing with statistics.
  • A minimum of three years’ experience in treating user support requests.
  • Fluent English, French is an asset.


You are interested and you would like to join our dynamic team, please send your application letter and CV before 30 September 2023 to:

GOPA Luxembourg S.à r.l.

87 route de Luxembourg, L-7240 Bereldange

Email :


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Section : Statistics